Last Updated: [26/03/2025]
Welcome to UnboxByShreyan. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases from our e-commerce store.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Order Information: Details of your purchases, transaction history, and delivery preferences.
- Technical Data: IP address, browser type, device information, and website usage data collected via cookies.
- Communication Data: Any messages or inquiries you send us via email, chat, or social media.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Processing and fulfilling your orders.
- Providing customer support and responding to inquiries.
- Sending order confirmations, updates, and promotional emails (if you opt-in).
- Enhancing your shopping experience by personalizing product recommendations.
- Improving our website’s performance and security.
- Complying with legal obligations and preventing fraudulent activities.
3. Sharing Your Information
We value your trust and do not sell your personal information. However, we may share your details with:
- Payment Processors: To securely process transactions.
- Shipping Partners: To deliver your orders efficiently.
- Service Providers: These include website analytics tools or customer support platforms.
- Legal Authorities: If required by law or to protect our rights and customers.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. These help us:
- Recognize returning customers.
- Store your preferences and shopping cart items.
- Analyze website traffic and trends.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no online transaction is 100% secure, so we encourage you to use strong passwords and keep your login details confidential.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing emails (unsubscribe link in emails).
- Disable cookies via your browser settings.
For any privacy-related requests, please contact us by visiting our page.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Please review this page regularly to stay informed.